What is your cancellation and refund policy?
We understand that plans can change, but due to the limited availability of spots on our expeditions, we have a strict no-refund policy. Once you have booked and confirmed your spot, it is considered final.
However, we do offer the option to reschedule your expedition, subject to availability and with advance notice. If you need to reschedule, please contact our team as soon as possible so we can assist you in finding an alternative date that works for you.
It is important to note that any changes made to your booking are subject to a rescheduling fee. This fee helps cover administrative costs and ensures that we can continue to offer high-quality expeditions to all our guests.
We highly recommend that you carefully review your availability and confirm your attendance before booking to avoid any inconvenience. Rest assured, we are committed to providing you with an unforgettable adventure and are here to support you throughout the booking process. If you have any further questions or concerns regarding our cancellation and refund policy, please don't hesitate to reach out to our us.